MulaEarn Self-Activation Services

MulaEarn provides self-service options that allow members to assist with activating other users’ accounts. This can be useful when activating your downlines, clients, or other users who have agreed to have their accounts activated on their behalf.

There are two main options for self-activation:

1. MulaEarn Voucher
2. Pay for Client using Mobile Money

Option 1: Activate a User Using a MulaEarn Voucher

MulaEarn Vouchers allow an active member to purchase an activation voucher and use it to activate another user’s account.

One voucher can be used to activate one user account.

Step 1: Log In to Your MulaEarn Account

Log in to your MulaEarn account and open your member dashboard.

Step 2: Open the Menu

From your dashboard, navigate to the Menu section.

Step 3: Select Vouchers

Click Vouchers from the available menu options.

This will open the voucher section where you can purchase and use activation vouchers.

Step 4: Choose the Number of Vouchers

Enter the number of vouchers you want to purchase.

For example:

• 1 voucher = 1 user activation
• 2 vouchers = 2 user activations
• 5 vouchers = 5 user activations

The number of vouchers you purchase should match the number of accounts you intend to activate.

Step 5: Confirm the Voucher Purchase

After entering the number of vouchers, follow the instructions provided on the page.

You may be required to set or enter a Voucher PIN to confirm the purchase.

Complete the confirmation process to generate the vouchers.

Step 6: Activate the User

After purchasing the voucher, remain on the Vouchers page.

Enter the username of the MulaEarn account you want to activate.

Confirm the username carefully before completing the activation because the voucher is intended for the specified account.

Using Your MulaEarn Balance

Where supported, members can purchase vouchers automatically using the available funds in their MulaEarn dashboard balance.

This allows members to purchase vouchers directly without making a separate external payment.

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Option 2: Self-Activation Using Mobile Money

Another option is Pay for Client.

This method can be useful when a user has already paid the MulaEarn activation fee through mobile money, but their account activation has not been completed successfully.

Instead of asking the client to make another payment, an authorized member can use the Pay for Client feature to complete the activation process using the client’s payment information.

Step 1: Confirm the Client’s Payment

Before activating the account, make sure the client has successfully paid the required MulaEarn activation fee.

Keep the payment transaction details available.

Step 2: Open Your MulaEarn Dashboard

Log in to your MulaEarn account and access your dashboard.

Step 3: Open the Menu

Navigate to the Menu section.

Step 4: Select Pay for Client

Click Pay for Client.

This option allows you to submit payment information on behalf of another MulaEarn user where the feature is available.

Step 5: Enter the Client’s Username

Enter the username of the user account that needs to be activated.

Check the username carefully to ensure the payment is applied to the correct account.

Step 6: Enter the Transaction Code

Enter the mobile-money transaction code associated with the client’s payment.

Make sure the transaction code is entered exactly as provided.

Additional Payment Details

Depending on the country and payment method, MulaEarn may also require additional information, such as:

• The mobile number used to make the payment
• The transaction name
• Other payment verification details

Enter the information requested by the platform.

Step 7: Submit the Activation

Review all the information before submitting the request.

Once the details have been verified and accepted by the platform, the client’s account can proceed through the activation process.

Important Tips for Self-Activation

When using MulaEarn self-service activation features:

• Confirm the user’s username before submitting.
• Use the correct voucher for the intended account.
• Keep voucher PINs private.
• Enter transaction codes exactly as shown in the payment confirmation.
• Confirm the mobile number or transaction name when requested.
• Do not submit a transaction that you cannot verify.
• Keep payment confirmations until the activation is completed.
• Only activate accounts with the user’s permission.
• Check the current MulaEarn requirements before completing an activation.

MulaEarn Self-Service Activation

MulaEarn’s self-service features can make it easier for members to help activate other accounts. Vouchers can be purchased and assigned to user accounts, while Pay for Client can be used when a client has already made a mobile-money payment but their activation was not completed successfully.

Always verify the account username and payment details before submitting an activation request.